Siebel based application used to handle the process of
insurance claims and contacts. A key feature is tight
call center integration to support customer access via
a service telephone number (0800-808080).
Advanced
autmated processes allow all claims to be handled smoothly
and updated directly to several host systems.
Future releases
will incorporate other contact channels such as fax, e-mail
and web collaboration.
Deutsche
Version
CRM: Siebel Server 7
